FAQ

Samples have no minimum. The wholesale minimum is 30 pieces in total — mix models and colours freely across the catalogue at no extra charge. Tier discounts apply from 100 pieces (−12%) and 500 pieces (−20%). Custom designs are made from 100 pieces per design.

Yes. The 30-piece minimum is a total, not per model — mix colours, models and categories freely. Your order total decides your price tier: −12% from 100 pieces, −20% from 500 pieces, applied automatically at checkout.

Yes — custom colours (from 100 pcs per design), engraving, gold work, branded packaging, and exclusive new shapes (from 1,000 pcs, sample in 15 days). Use the custom request box on any product page.

30 sets in total — mix set designs freely, the same way you mix models in our standard 30-piece minimum. Tier discounts apply from 100 and 500 sets.

Yes — logo foil-stamping, printed sleeves, ribbon colours and insert cards from 30 sets. Engraving on the glass itself from 100 sets. Send your logo file and we'll mock it up before production.

Each piece is individually wrapped inside its gift box, and gift boxes are packed into reinforced export cartons. Our standard breakage policy applies: anything broken in transit is replaced on your next order or credited.

15–25 days for made-to-order runs, confirmed on your order. In-stock samples ship within 2 business days.

Individual wrapping, honeycomb dividers and reinforced export cartons. Any breakage is replaced or credited on your next order — send photos within 7 days of delivery.

Worldwide. DHL Express for samples, air freight for small wholesale, sea freight from Alexandria for pallets and containers. Orders over 30 kg receive a freight quote within 24 hours.

The buyer, on arrival (DAP), including on sample boxes. In the United States every shipment is now subject to duty, whatever its value. Ask us for a DDP quote if you prefer duties included.

Start with the $169 sample box — $50 of its DHL shipping is credited to your first bulk order. Ask for a live video tour of the workshop. Pay bulk orders 30/70 so the balance is only due after you see pre-shipment photos of your actual order.

Yes — same factory, same craftsmen: Grand Bazaar Egypt For Export. Ordering direct gives you better pricing, card payment, and faster communication. Your Alibaba history counts toward your account here.

Yes — mouth-blown and hand-finished in Cairo. Small variations in colour and form are the signature of genuine handmade glass.