SHIPPING
We ship worldwide from Cairo, Egypt. Three shipping tiers cover everything from a single sample box to a full container.
1. Samples — DHL Express
- Door-to-door in 3–5 business days worldwide
- Flat zone rates shown at checkout
- Sample shipping is credited in full to your first bulk order
2. Small wholesale (up to ~100 kg) — Air freight
- Airport-to-airport or door-to-door, 5–10 business days
- Weight-based rates calculated at checkout or quoted directly
3. Bulk orders — Sea freight (LCL / FCL)
- Pallets and containers from Alexandria port, quoted per order through our freight partners
- Transit typically 2–5 weeks depending on destination
- We handle export documentation; you or your forwarder handle import clearance
Incoterms
| Term | What it means for you |
|---|---|
| EXW Cairo | You collect from our workshop — best if you have your own forwarder in Egypt |
| FOB Alexandria | We deliver to the vessel; freight and insurance from port are yours |
| DAP (DHL / air) | We ship to your door; import duties and taxes are payable by you on arrival |
Lead times
In-stock samples ship within 2 business days. Made-to-order production runs take 15–25 days before shipment, confirmed on your order. Christmas orders: book production slots by early autumn for pre-season delivery.
Packaging
Individual wrapping, honeycomb dividers, reinforced double-wall export cartons, fragile labelling. Any transit breakage is replaced or credited on your next order.