SHIPPING
We ship worldwide from Cairo by air express — DHL, FedEx or EMS.
Lead times
- In stock, mixed colours: 5–8 business days door-to-door by express after dispatch
- Specific colours: made in our workshop in 15–25 days, date confirmed within 24 hours of your order
- Over 30 kg: air express rate confirmed within 24 hours when not shown at checkout
- Saudi Arabia and Iraq ship by EMS; no rate for your country at checkout? WhatsApp +20 122 259 6927 for a quote within 24 hours
Incoterms
- DAP — delivered to your door; import duties and taxes paid by you on arrival
- EXW Cairo — collect from our workshop with your own forwarder
Documents
- Commercial invoice and packing list with every order; HS code 7013.99
- Certificate of origin and EUR.1 (EU/UK preferential duty) on request
Packing & breakage
- Individually wrapped, honeycomb dividers, reinforced export cartons
- Breakage replaced or credited — send photos within 48 hours of delivery