F&Q

Samples have no minimum. Wholesale pricing starts at 100 pieces per model — colours can be mixed within a model at no extra charge.

Colours: yes, freely within each model. Models: yes — your order total decides your price tier, so mixing models does not cost you your discount.

Yes — custom colours (from 100 pcs), engraving, gold work, branded packaging, and exclusive new shapes (from 1,000 pcs, sample in 15 days). Use the custom request box on any product page.

15–25 days for made-to-order runs, confirmed on your order. In-stock samples ship within 2 business days.

Individual wrapping, honeycomb dividers and reinforced export cartons. Any breakage is replaced or credited on your next order — send photos within 7 days of delivery.

Worldwide. DHL Express for samples, air freight for small wholesale, sea freight from Alexandria for pallets and containers.

Start with a sample box — shipping is credited to your first bulk order. Ask for a live video tour of the workshop. Pay bulk orders 30/70 so the balance is only due after you see pre-shipment photos of your actual order.

Yes — same factory, same craftsmen. Ordering direct gives you better pricing, card payment, and faster communication. Your Alibaba history counts toward your account here.

Yes — mouth-blown and hand-finished in Cairo. Small variations in colour and form are the signature of genuine handmade glass.